Last updated: June 2, 2026
This Refund Policy explains how ScoreMyATS handles refunds, cancellations, and billing issues for paid plans purchased through scoremyats.com.
1. Digital Service Notice
ScoreMyATS provides digital subscription services and resume optimization features that become available shortly after purchase. Because the service is digital in nature, refunds are not automatically guaranteed after purchase or after service usage begins, except where required by applicable law or expressly stated in this policy.
2. Subscription Cancellations
You may cancel your subscription at any time to stop future renewals. Cancellation will normally take effect at the end of the current billing period unless otherwise required by law. Cancelling a subscription does not automatically generate a refund for the active billing period.
3. When a Refund May Be Considered
We may review refund requests on a case-by-case basis in situations such as:
- Duplicate charges or clear billing errors.
- Unauthorized purchases that are reported promptly and reasonably documented.
- A technical issue that prevented access to the core paid service and was not resolved within a reasonable time after notice.
4. When Refunds Are Normally Not Available
- Change of mind after substantial use of the service.
- Failure to cancel before the next billing date.
- Dissatisfaction based only on job-search outcomes, interview results, or hiring decisions.
- Requests made after meaningful use of the purchased monthly optimization allowance, except where required by law.
5. Refund Request Window
If you believe you qualify for a refund, contact us as soon as possible and ideally within 7 days of the charge. Requests made significantly later may be harder to review accurately, especially where service access or usage has already occurred.
6. How to Request a Refund
To request a refund, email [email protected] with:
- Your account email address.
- The date of the charge.
- The payment amount.
- A short explanation of the issue.
7. Chargebacks
If you have a billing concern, please contact us first so we can review it. Filing an unjustified chargeback after using the service may lead to suspension or termination of your account and may affect eligibility for future service access.
8. Consumer Rights
Nothing in this Refund Policy limits any mandatory rights you may have under applicable consumer protection laws.
9. Contact
If you have questions about refunds, subscriptions, or cancellations, contact us at [email protected].